Privacy Policy

Your privacy and trust are important to us. This policy explains how Bloomify collects, uses, and protects your data.

1. Information We Collect

We collect information to provide a safe and personalized experience for all users on Bloomify. The type of information depends on whether you're using Bloomify as a User looking for services, or a Service Provider offering services.

Users (Service Seekers)

When you sign up to book home and worklife services, we collect:

Full name
Email address
Phone number
Account credentials
Optional: Home/office addresses for convenient scheduling

We encourage setting your frequent locations so you can schedule services even when you're not physically present - perfect for managing your home while you're away.

Service Providers

All service providers complete our Know Your Provider (KYP) verification to ensure trust and safety.

Freelancers

Full name, email, and phone number
Government-issued ID for identity verification
Selfie for identity confirmation
Primary service location (required for accurate matching)
Service categories and skills

Businesses

Business name and registration details
Contact person information and ID
Business email, phone, and address
Operational location (required for service matching)
Service offerings and availability

Advanced Verification (Optional)

Service providers can opt for advanced verification to showcase their expertise and earn a verified badge, leading to higher ranking in search results and more client opportunities.

For Freelancers

Portfolio of previous work (photos, videos, documents)
Client references and testimonials
Certifications and qualifications
Work history and experience details
Additional identity verification documents

For Businesses

Business physical location verification
Additional business registration documents
Team member background checks
Insurance and liability coverage details
Business portfolio and case studies
Industry certifications and accreditations

💎 Benefits: Advanced verified providers receive a special badge, higher ranking in search results, and increased visibility to potential clients.

Location Note: Service providers' locations are essential for our matching algorithm. For businesses, moving your operational location by more than 5 km requires verification and resets your ratings to maintain transparency.

2. How We Use This Information

For Users

Match you with nearby available service providers
Enable scheduling for future dates based on provider availability
Process payments and send service confirmations
Provide customer support and service updates
Show verified providers with higher trust scores first

For Service Providers

Verify identity and maintain platform trust
Connect you with users in your service area
Manage your schedule and booking availability
Process payments and provide business insights
Rank providers based on verification level and performance
Display verified badges and trust indicators to users

3. Data Protection & Security

We use secure servers, encryption, and limited data access to protect personal information. Sensitive verification documents are encrypted and accessible only to authorized systems.

🔒 Encrypted Data Storage🛡️ Secure Verification📱 Safe Transactions💎 Verified Trust System

4. Data Sharing & Disclosure

We do not sell or rent your data. Information is shared only with trusted third-party services (like payment processors or identity verification partners) under strict confidentiality and compliance standards.

5. Your Rights

You may access, update, or delete your data at any time through your account settings or by contacting support. Service providers can manage their verification levels and opt out of advanced verification at any time.

6. Policy Updates

Bloomify may update this Privacy Policy periodically. All significant changes will be posted on this page with a revised effective date.

7. Contact Us

For questions or concerns regarding this Privacy Policy, contact us at: support@bloomifyinc.com

Effective Date: 2025 • Building trust in every service